MY company has been using SCVMM 2012 SP1 (Update Rollup 5) for a while but, given we already have SCCM, we only recently started playing with SCVMM's service templates. When we try to depoy a service template, the VMM Guest Agent installs but the can't start, resulting in a deployed but not customized VM. It looks like others resolved similar issues by downloading and installing KB2888944. But when I try to install the update, I get a message that Windows Installer won't instal the patch becuase the program it's for is missing. I've tried to install this a few ways:
* double click
* "msiexec /update" from a command prompt (with and without administrative privilege)
* directly on the MSI via old school "msiexec /p kb288944_vmmguestagent_amd64.msp /a vmmguestagent.msi"
* redownloaded the updates from microsoft update catalog and tried the same methods with new files.
All roads seem to lead to the same error message. What am I doing wrong?